The Assistant Community Manager supports and assists the Community Manager in overseeing and managing the financial and operational facets of the community.
Responsibilities include:
Oversee file management and run assigned reports
Utilize proper customer service and sales techniques and ensure an efficient and courteous response to all resident requests
Collect all monies due and oversee audit evictions, potential skips, and move-outs by walking units to evaluate occupancy
Communicate with outside legal counsel during the eviction process
Finalize move in/out and renewals files and enter data into property management software
Oversee resident renter’s insurance procedure
Collect deposits and process future residents’ applications
Ensure the model/target apartments are ready for show and maintain a clean workspace
Maintain a thorough knowledge of lease terms, unit specifications, availability, current market conditions, and all company and community policies and ensure understanding of required application information, screening process, policies, and procedures
Maintain contact with all apartment locator services and local businesses to provide informational material
“Shop” surrounding or competing properties and conduct outreach marketing
Develop and maintain on-going resident retention programs
Report unusual or extraordinary circumstances regarding the property or residents
Maintain a professional appearance and conduct at all times
Requirements:
Customer service experience
6 months experience in the property management industry
Strong communication skills both written and verbal
The ability to remain professional and courteous in a fast-paced working environment
Organization skills with strong attention to detail
Additional Information:
Apartment Management Consultants (AMC) is a leader in the property management industry. Our passion for helping people, creating authentic relationships, and common values has established a working environment that undeniably stands out. Every day our associates have the opportunity to collaborate together in a thriving culture with a determined attitude that inspires and rewards original ideas. AMC provides significant career advancement opportunities, competitive compensation, benefits, and incentive programs.
Compensation: Full- Time $23.00 to $25.00 per hour
Vacation & Sick Time for Full & Part-Time Employees
Health and Wellness Programs
Empower 401K and Roth IRA- Including Free Financial Advisors and Employer Match
9 Paid Holidays per year
Employee Referral Incentives
Bonus and Commission Opportunities
Employee Rent Discount Program
Professional Development Training
Medical, Dental, Vision, Life, Accident, Critical Illness, Hospital Indemnity, and Short-Term Disability coverage is available
*Outlined benefits are subject to change and may vary based on location or employee status*
If you are looking for an exciting employment opportunity, AMC is the employer for you!
AMC, LLC is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, national origin, sex (including pregnancy, sexual orientation and gender identity), age, disability or genetic information.
Candidates will be required to pass a background and drug screening. A conviction will not necessarily disqualify a candidate from employment. Qualified Applicants with arrest or conviction records will be considered for employment.
Only qualified candidates will be contacted.
#LI-Onsite
About Willows at the University
Come home to luxury living in Charlotte with the Willows at the University! Our 1, 2, and 3 bedroom apartments feature private balconies, chef-inspired kitchens, and kitchen islands for entertaining. Designed with the community in mind, our neighborhood houses two pet parks, a resort-style pool, a state-of-the-art fitness center, a theater room, and an outdoor firepit. Located near I-85 and I-485, your commute will be easier than ever, and adventure only a short drive away. You'll be just a few minutes away from University North Carolina Charlotte and all the shopping, dining, and entertainment you could wish for. Conveniently placed on the Northeast side of Charlotte, spend weekends exploring the lush greenery of the local parks and greenways or take in the Nascar Racing Experience at Charlotte Motor Speedway. Don't hesitate to discover all that can be found right outside your door. The natural world waits at Reedy Creek Park and the Ribbonwalk Nature Preserve. In under an hour you can be hiking in Uwharrie National Forest or visiting a nearby lake. Find out what it's like to experience better living from the comfort of our thriving community. Contact the Willows at the University today!